Privacy Policy

Privacy Policy

Effective Date: April 21, 2025

1. Information We Collect

We collect the following types of information to operate and improve our services:

1.1 Information You Provide

When you sign up, purchase a subscription, or contact support, we may collect:

• Name
• Email address
• Billing details (handled securely via Stripe)
• Country

1.2 Cookies and Tracking Technologies

We use cookies to personalize your experience, analyze performance, and support essential website functionality. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

• To deliver and maintain our VPN services
• To process payments and manage subscriptions
• To provide customer support and resolve issues
• To prevent fraud and ensure platform security
• To comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell or rent your personal data. We may share your data in the following cases:

3.1 With Service Providers

We may share necessary information with trusted partners (e.g., Stripe for payment processing). These providers follow strict data protection obligations.

3.2 Legal Requirements

We may disclose your information when required to comply with applicable laws, legal proceedings, or enforceable government requests.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy. After account termination, we may keep certain records to meet legal or regulatory requirements.

5. Data Security

We use industry-standard security practices including encryption, secure data handling, and protection against unauthorized access. Payments are processed via Stripe, which complies with PCI DSS standards.

While we implement strong measures, no method of data transmission or storage is completely secure.

6. Your Rights

You may have the right to:

• Access or update your personal data
• Request deletion of your account data
• Opt out of non-essential cookies or marketing emails
• Request clarification on how your data is used

7. International Users

YuzTunnel operates globally. By using our services, you agree that your data may be transferred and processed in countries that may have different data protection laws than your home country.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Material changes will be communicated via our website or by email. Continued use of our services indicates acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this policy, contact us at:

• Email (Support): [email protected]
• Email (Info): [email protected]

10. Payment Processing

All payments on YuzTunnel are processed securely through Stripe, a PCI-compliant payment provider. Stripe handles all customer billing, card data, and tax processing. We do not store or access your full payment information. For more information, visit Stripe’s Privacy Policy.

This Privacy Policy is designed to comply with data protection laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).